Technology


Emerging Technologies for Administrative Professionals

If an administrative professional from the 1950s happened to be magically transported to today’s office, they’d be in for quite a shock! Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. Today’s job...

7 Simple Ways to Stay Current on Technology

Where would we be without technology? Most likely we’d still be battling with correction tape, typewriter ribbons, and carbon paper. Thankfully, technology has advanced our profession (and us) well past that era. Now, we rarely go anywhere without our smartphones. Our...

A History of Disruptive Technologies in the Admin Profession

As a speaker, I like to start my sessions on innovation by asking assistants to think back on the things that used to be a part of the office when they started in the field, but aren’t anymore. It’s usually a fun little jaunt down memory lane as we share flashbacks of...

Embrace Artificial Intelligence and All That It Can Offer You

From retail to health care, artificial intelligence (AI) technology is seeping into just about every industry, including the administrative field. And it’s only going to increase in popularity in the coming years. Yet some assistants see AI as a threat to their...

Organize and Manage Projects With Tools You Already Own

Project management tools usually conjure thoughts of complicated spreadsheets, Gantt charts, and expensive software — but it doesn’t have to. Throughout my career, I’ve managed projects quite effectively with the tools and software that were already at my...

Note From Julie: Are You Ready to Test Your New AI Assistant

The best way to get comfortable with a new tool is to use it. That’s why my team and I started using our first artificial intelligence (AI) assistant about a year ago. Her name is Olivia. Our initial goal for Olivia was to provide better customer support for the...

Artificial Intelligence Tools to Boost Your Efficiency

For the administrative professional, “efficient” is more than a buzzword that looks nice on a resume; it’s a way of life. It’s crucial that you are able to move from one task to the next as quickly as possible, while still maintaining the exemplary attention to detail...

Note From Julie: AI Will Change the World of Work. Are You Ready?

The applications of artificial intelligence (AI) are showing up in the headlines almost daily now. If you watched the Super Bowl ads on Sunday, you probably noticed a number of commercials featuring robots that tapped into the anxieties around AI and its evolution...