Creating a Culture of Continuous Improvement

There are some procedures that you’ll create once and never touch again. These procedures work perfectly as-is and the steps you use to perform the task aren’t likely to change. Other procedures, however, will go through multiple adjustments and modifications. Since...

Leveraging Automation and Technology for Procedures

When it comes to developing, updating, and sharing your procedures, automation and technology can be invaluable resources. As artificial intelligence (AI) becomes more prevalent in virtually every field, those who embrace it will find themselves significantly ahead of...

7 Steps to Documenting Complex Office Procedures and Systems

Procedures and systems go hand in hand. A procedure is a documented, step-by-step list of instructions that guides a person through a specific task from start to finish. A system is a series of procedures that all work together to accomplish larger, more complex tasks...

Leveraging Procedures for Effective Training and Onboarding

Procedures are more than just documents; they are a roadmap for new hires, guiding them through the complexities of their new role and the company culture without constant supervision. Think back to the last time you started a new job. Even if you’ve performed similar...