Change is inevitable. And as much as we may resist it, without it we’d still be using rotary phones and manual typewriters. Change tends to get a bad rap, yet it can be a very positive thing. To survive in business today, every member of the team, especially admins,...
“Initiative is doing the right things without being told.” ~ Elbert Hubbard Taking the initiative is one of the most liberating and rewarding parts of being an administrative professional. You overhear your executive promising to send a document to a colleague by the...
When restrictions that are in place as a result of the coronavirus pandemic begin to lift, your company will need a plan for safely bringing everyone back to the office. It is vital for your organization to start putting together a plan to return to the office now, so...
When it comes to your role in the workplace, you want to be the go-to person everyone knows they can rely on. You want to work more effectively with your executive and colleagues and gain the trust and respect you deserve. To do that, you need to bring your absolute...
In many industries, the lines between manager and worker tend to be fairly clear. Managers manage; workers work. An employee in a retail setting, for instance, generally isn’t responsible for handling their manager’s schedule, making calls and sending emails on the...
When you look at the top 10 skills needed for jobs in 2020, complex problem solving, critical thinking, creativity, judgement and decision making, and cognitive flexibility make up half of the list. To sum it up, you need strategic thinking skills! Strategic thinking...
As a former administrative professional turned entrepreneur, I’ve spent plenty of time on both sides of the desk. When I worked corporately, I supported a variety of executives in companies both big and small. Now I’m the executive with a team supporting me. Because I...
Innovation is a required skill for any administrative professional. You have a unique perspective that allows you to easily see where gaps exist, where mistakes are being made, and – more importantly – how to fix areas that need fixing. You’ve probably come up with...
Look at your smartphone. It probably has all of the latest bells and whistles. It can text or call anyone with a simple voice command. It has apps for fun, productivity, connectivity, and more! And it can now search for information based on a single image. It’s a...
Over the past 25 years of my career, I’ve had a lot of job titles and supported a lot of executives. I’ve had good bosses and bad bosses. I’ve worked for males and females. I’ve had executives who were old enough to be my grandparents and some fresh out of college....
When I was speaking at a recent conference, several of my fellow speakers were presenting topics related to developing and strengthening the relationship between assistants and executives. One speaker asked, “How many of you have a daily touch point meeting or call...
Have you ever found yourself tongue tied? Maybe it happened in an interview, or during a one-on-one meeting with your executive. Or worse yet, it was in front of a room full of people. There you stood with all eyes on you, and you couldn’t coherently articulate what...