Communication

Blog Post Archive
Note From Julie: Dealing with Personal Crises in the Workplace

Note From Julie: Dealing with Personal Crises in the Workplace

It doesn't matter what your job title is. Life happens to all of us. Whether it's a personal illness or a sick family member, a death, someone having relationship issues, or an unexpected job change – these personal crises happen to people every day. When you spend...

Note From Julie: My Experience with a Workplace Bully

Note From Julie: My Experience with a Workplace Bully

I had been warned about the workplace bully in the interview process, although I didn’t fully realize it at that moment. However, about seven days into a new job, I knew exactly why one executive asked me the questions he asked and shared the stories he shared about...

Julie’s Picks: My Top Resources on Workplace Bullying

Julie’s Picks: My Top Resources on Workplace Bullying

Bullies, mean girls, Queen Bees – it seems like these terms (and the people who represent them) should have been left behind long ago, on the elementary school playgrounds and in the high school locker rooms of our youth. But unfortunately, that’s not the case. Nearly...

Combating Conflict: 5 Questions for Better Self-Awareness

Combating Conflict: 5 Questions for Better Self-Awareness

No workplace is complete without conflict. Even the closest of colleagues and co-workers will occasionally disagree over the division of labor, the proper setting on the office thermostat, and whose turn it is to make the afternoon coffee run. But sometimes, conflict...

Note From Julie: Do You Need a Refresher in Office Etiquette?

Note From Julie: Do You Need a Refresher in Office Etiquette?

Office etiquette. What used to be basic common sense has evolved into HR policies to govern behavior at work. Everything from how and when you can use your cell phones to dress codes and social media use are outlined in policies to set the expectation of employee...

Julie’s Picks: Must-Have Mobile Apps for Admins

Julie’s Picks: Must-Have Mobile Apps for Admins

Chances are if you have a smart phone or tablet, you use apps on a daily basis – whether it’s to check the weather or your social feed. There are millions of apps out there that can help with you with everything from making restaurant reservations to editing photos...

5 Tips for Communicating Effectively with Social Media

5 Tips for Communicating Effectively with Social Media

Social media is everywhere. It’s no longer a ‘nice to have’ – if you want to stay on top of your administrative professional game, it’s an absolute necessity. However, this necessity comes with some rules. It’s not a lawless land; instead, you must navigate the social...

Note From Julie: Catch the Vision of a Productive Partnership

Note From Julie: Catch the Vision of a Productive Partnership

Over the past 25 years of my career, I’ve had a lot of job titles and supported a lot of executives. I’ve had good bosses and bad bosses. I’ve worked for males and females. I’ve had executives who were old enough to be my grandparents and some fresh out of college....

Note From Julie: Build a Thriving Partnership with Your Executive

Note From Julie: Build a Thriving Partnership with Your Executive

When I was speaking at a recent conference, several of my fellow speakers were presenting topics related to developing and strengthening the relationship between assistants and executives. One speaker asked, “How many of you have a daily touch point meeting or call...

Note From Julie: Understanding Personality Types and Strengths

Note From Julie: Understanding Personality Types and Strengths

I don't know how I'd navigate the relationships in my life without understanding personality types and strengths. My husband and I have daily discussions about interactions with family members and colleagues based on what we know or have observed about personality...

Note From Julie: Provide Top-Level Support to Your Executive

Note From Julie: Provide Top-Level Support to Your Executive

I recently participated in a panel discussion on managing up at the Admin Pro Forum, and it was fascinating to hear the different responses from the panelists. Yet there was a common thread throughout our varied responses that boiled down to this: When you support a...

Note From Julie: Stay Relevant by Embracing Technology

Note From Julie: Stay Relevant by Embracing Technology

If you work with a virtual team or have an executive who travels a lot, chances are that you have to regularly plan and coordinate virtual meetings. Learning how to use the various platforms and how to troubleshoot the tech glitches with users can be a full-time job...