When it comes to dealing with difficult people at the office, a good question to keep in mind is this: why would an otherwise sane, rational human being act or respond to a situation in this way?
Part of the decoding process involves understanding other peoples’ personality traits: their strengths, their weaknesses, the point of reference they are coming from, and what makes them unique. Understanding these things can help you come up with the strategies you need to thrive in any office environment – which, in turn, makes that environment a better place for all involved.
But what’s your part in all of this?
The more you understand your own personality traits, and how they overlap (or differ from) others, the easier it is to navigate personality types on the whole.
If you’re looking to better understand yourself, as well as your executive and colleagues, I highly recommend you add the following books to your library!
- The Art of SpeedReading People: How to Size People Up and Speak Their Language
- Type Talk at Work: How the 16 Personality Types Determine Your Success on the Job
- StrengthsFinder 2.0
- StandOut: The Groundbreaking New Strengths Assessment from the Leader of the Strengths Revolution
- Crucial Conversations: Tools for Talking When Stakes Are High
Personality types play an important role in any relationship, be it personal or professional, and the more you know about the other person (and yourself!), the better equipped you are to deal with any situation that may arise.
Supporting your administrative success,
P.S. Want to learn more about your personality type and how to apply it at the office? Check out this webinar in our training library to help you get started.