Online and On-Site Training for Administrative Professionals

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A content-rich, 60- to 90-minute webinar to view online or listen via a downloadable MP3.

Practical supplementary session materials, such as printable handouts and links to resources.

Personal insights from our speakers, along with interviews with notable career experts and administrative leaders.

An effective and innovative continuing education option that’s available to admins anytime and anywhere.

Fresh From the Blog

Affiliate Webinar: Creating “Wow” Customer Service

Affiliate Webinar: Creating “Wow” Customer Service

When it comes to customer service, "good" just isn't good enough anymore. Over 90% of all organizations are now service-driven. Technology has dramatically raised the bar on customer expectations. Companies must not only get it right for customers each time, they must...

Note From Julie: What is Your Self-Care Action Item for Today?

Note From Julie: What is Your Self-Care Action Item for Today?

When was the last time you felt well rested? Do you spring out of bed each morning energized and ready to take on the day? Sleep is one of the basics of self-care, yet many of us don’t get enough of it. With caffeine to help us wake up and energy bars to propel us...

Avoiding the 4 Mental States that Can Lead to Big Mistakes

Avoiding the 4 Mental States that Can Lead to Big Mistakes

This article was originally published in Executive Secretary magazine and is reprinted here with permission. Have you ever made a mistake? Maybe it was a little one that no one even noticed, except you. Or maybe it was a big one that caused you not only additional...

Affiliate Webinar: Microsoft Excel for Project Management

Affiliate Webinar: Microsoft Excel for Project Management

When it comes to project management, you can buy some pretty sophisticated software specifically designed to keep you and everything on track. However, not all of us have access to these expensive programs! But you have some powerful tools right on your desktop that...

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